Sorry for the delayed response. If the above solutions will not work and is not applicable, let's try another workaround. We've found a thread from our Microsoft TechNet Forum with the same concern. Check this link and see if the steps provided will work for you as well. You can also post on our TechNet forum directly to get further assistance from our IT Professionals.
We also encourage you to submit your issue using the Feedback Hub. You can either vote on an existing submission or submit a new issue. When you submit a feedback item we gather additional details and information about your issue that will help determine what’s causing it and address it. Feedback items regularly receive Microsoft responses on the submissions in the Feedback app so you can see what we are doing about your feedback. Please revisit frequently to see the status of your feedback items.
In order to submit new feedback, please follow these steps:
1. On a Windows 10 device, search for “Feedback Hub” inCortanasearch, then launch the app.
2. Navigate toFeedbackin the left menu, then press+ Add new feedback.
3. Select theProblem, and share any details you think are relevant, and choose an appropriate category and subcategory.
4.Important:If possible, reproduce the problem(s) after clickingBegin monitoring(orStart capture) near the end of the form;Stop monitoringwhen you’re done.
5. Once you’ve completed the form and monitoring, clickSubmit.
6. ClickContinue using Feedback Hub.
7. ClickMy feedbackat the top, then find the item you submitted (it may take a while to appear).
8. Open the item you submitted, then clickShare.
9. ClickCopy link, then paste the link here in your response (it will look like https://aka.ms/<unique link>).
I've blogged repeatedly here about a great little free software tool called DriverStore Explorer (RAPR.EXE). In Windows environments all the way up to and including Windows 10, any drivers that.
Windows System32 Driverstore Filerepository
Let us know if you need anything else. We're here to help.